Cancellation Policy
Art Bundle · Cancellation Policy · Effective 19 August 2026
| Field | Value |
| Operator | Monosketch OÜ |
| Company number | 17578720 |
| Registered office | Maakri tn 19/1, Kesklinna linnaosa, Tallinn, Harju maakond, 10145, Estonia |
| Trading name / brand | Art Bundle |
| Website | https://art-bundle.com |
| Contact email | info@art-bundle.com |
| Support / complaints | info@art-bundle.com; Monday-Friday, 09:00-17:00 Tallinn time; contact-form requests are normally answered within 24 hours |
| Governing law | Laws of the Republic of Estonia, subject to mandatory consumer protections applicable in the consumer’s country of residence |
| Effective date | 19 August 2026 |
| Important: There is no recurring subscription to cancel. A customer can close an Art Bundle account, but closure does not automatically refund completed digital purchases. Unused non-refundable credits are non-transferable, non-cashable and are extinguished on permanent account closure, subject to mandatory legal rights. |
1. Scope & interpretation
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase.
A customer may ask to close an account through the support channel. Closure is effective after Art Bundle completes reasonable identity and security checks and confirms closure. Because generation credits are non-transferable digital entitlements with no cash value, unused credits are extinguished when an account is permanently closed unless a refund or mandatory remedy has already been approved.
2. Nature of the Service & purchases
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase.
3. Ways a user may cancel / close an account
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase. Account credentials should not be shared, and support may request reasonable evidence of control before changing sensitive account settings or releasing transaction information.
4. Effective time of a user cancellation
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase.
5. Consequences of voluntary closure
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase.
- Keep account and contact details accurate enough for fulfilment and support.
- Do not use credits, payment methods or generated outputs in a way that violates law, this policy or the Terms and Conditions.
- Contact support promptly if a transaction, delivery event or account record appears incorrect.
6. No automatic refund on cancellation
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase. Refund decisions are based on transaction status, fulfilment evidence, the customer’s explanation and applicable mandatory rights; they are not used to penalise a customer for raising a legitimate complaint.
7. Company-initiated suspension / restriction / termination
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase.
A customer may ask to close an account through the support channel. Closure is effective after Art Bundle completes reasonable identity and security checks and confirms closure. Because generation credits are non-transferable digital entitlements with no cash value, unused credits are extinguished when an account is permanently closed unless a refund or mandatory remedy has already been approved.
8. Effect of fraud / abuse / disputes on cancellation
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase. Customers are encouraged to contact Art Bundle first so the merchant can investigate quickly, but doing so does not waive any right to raise a card-scheme dispute with the issuing bank.
A customer may ask to close an account through the support channel. Closure is effective after Art Bundle completes reasonable identity and security checks and confirms closure. Because generation credits are non-transferable digital entitlements with no cash value, unused credits are extinguished when an account is permanently closed unless a refund or mandatory remedy has already been approved. Customers are encouraged to contact Art Bundle first so the merchant can investigate quickly, but doing so does not waive any right to raise a card-scheme dispute with the issuing bank.
9. Treatment of virtual currency / items / digital entitlements
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase. Credits are non-transferable, non-cashable and usable only to obtain generation functionality on Art Bundle; they do not accrue interest and are not a deposit.
A customer may ask to close an account through the support channel. Closure is effective after Art Bundle completes reasonable identity and security checks and confirms closure. Because generation credits are non-transferable digital entitlements with no cash value, unused credits are extinguished when an account is permanently closed unless a refund or mandatory remedy has already been approved. Credits are non-transferable, non-cashable and usable only to obtain generation functionality on Art Bundle; they do not accrue interest and are not a deposit.
10. Guest access / dormant / inactivity
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase.
- Keep account and contact details accurate enough for fulfilment and support.
- Do not use credits, payment methods or generated outputs in a way that violates law, this policy or the Terms and Conditions.
- Contact support promptly if a transaction, delivery event or account record appears incorrect.
11. Deletion of personal data vs closure of access
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase.
A customer may ask to close an account through the support channel. Closure is effective after Art Bundle completes reasonable identity and security checks and confirms closure. Because generation credits are non-transferable digital entitlements with no cash value, unused credits are extinguished when an account is permanently closed unless a refund or mandatory remedy has already been approved.
12. Service retirement / major changes / sunset
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase.
13. Cooling-off & mandatory consumer rights
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase. Nothing in this policy excludes or restricts rights that cannot lawfully be excluded under Estonian or other mandatory consumer law applicable to the customer.
14. Reopening / restoration / new accounts
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase. Account credentials should not be shared, and support may request reasonable evidence of control before changing sensitive account settings or releasing transaction information.
A customer may ask to close an account through the support channel. Closure is effective after Art Bundle completes reasonable identity and security checks and confirms closure. Because generation credits are non-transferable digital entitlements with no cash value, unused credits are extinguished when an account is permanently closed unless a refund or mandatory remedy has already been approved. Account credentials should not be shared, and support may request reasonable evidence of control before changing sensitive account settings or releasing transaction information.
15. Communications & support
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase. Requests should be sent to info@art-bundle.com; normal support hours are Monday-Friday 09:00-17:00 Tallinn time.
A customer may ask to close an account through the support channel. Closure is effective after Art Bundle completes reasonable identity and security checks and confirms closure. Because generation credits are non-transferable digital entitlements with no cash value, unused credits are extinguished when an account is permanently closed unless a refund or mandatory remedy has already been approved. Requests should be sent to info@art-bundle.com; normal support hours are Monday-Friday 09:00-17:00 Tallinn time.
- Keep account and contact details accurate enough for fulfilment and support.
- Do not use credits, payment methods or generated outputs in a way that violates law, this policy or the Terms and Conditions.
- Contact support promptly if a transaction, delivery event or account record appears incorrect.
16. Changes
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase.
17. Governing law & contact
Art Bundle does not operate a recurring subscription under the observed model. Cancellation primarily means closing or disabling an account, withdrawing from an eligible transaction where mandatory law allows, or ending access to the service. Stopping use of the site by itself does not reverse a completed purchase. Nothing in this policy excludes or restricts rights that cannot lawfully be excluded under Estonian or other mandatory consumer law applicable to the customer.
18. Practical outcomes matrix
| Scenario | Effect on account | Refund position | Notes |
| Voluntary account closure | Access ends after confirmation; unused credits extinguished | No automatic refund | Approved statutory or policy refunds remain payable |
| Termination for material breach or fraud | Access may be suspended or permanently terminated | Normally no refund for value obtained through abuse | Mandatory rights are preserved |
| Dormant account | May remain inactive; security re-verification can be required | No refund merely because of inactivity | Credits have no stated expiry while account remains valid |
| Refund then closure | Refunded entitlements are reversed, then remaining non-refundable credits extinguished on closure | Approved refund processed to original method | Prevents double recovery |
| Service retirement | Art Bundle provides reasonable notice where feasible | Remedy determined by remaining paid entitlement and mandatory law | May include use period, migration, credit adjustment or refund where required |
19. Practical Outcomes Matrix — worked scenarios
- Voluntary closure: email support, complete identity/security checks, receive closure confirmation, and understand the treatment of remaining credits.
- Termination for breach: access may be restricted immediately where needed to protect the service; the user can contact support to understand the action and any available review.
- Dormancy: simply not logging in does not cancel an account or create a refund; re-authentication may be required later.
- Refund then closure: approved refunded credits are reversed first; remaining non-refundable credits are extinguished when permanent closure becomes effective.
Art Bundle · Cancellation Policy · Effective 19 August 2026 · Published on the website; subject to update; the current published version governs.